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Topic: Cancel by requestor..

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Subject: Cancel by requestor..
Date Posted: 3/13/2010 6:59 AM ET
Member Since: 12/21/2007
Posts: 1,642
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Am I correct in thinking that if I, as a sender, mark that I can mail a book and then later find I can't, I need to give a reason why I've cancelled? But if  the sender cancels a book I've accepted until the time I've printed the mailer, they do not have to give a reason why they are cancelling? I've had this happen a few times--I accept, and then wait a day or so to print the mailer and when I go to print because I'm going to the PO that day, I discover the book is no longer on my waiting to be mailed list. I just would like to know a lot of times why the request has been cancelled. I guess I'm thinking that if the sender has to give a reason for cancellation, why shouldn't the sender? Why not both or neither?

Date Posted: 3/13/2010 9:14 AM ET
Member Since: 8/23/2007
Posts: 26,510
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Does it really matter?  I mean they no longer want the book.  It could be because they just found it at the thrift store or on their bookshelf or realized that they already read it.  Maybe it was their last credit and then they were offered a WL book. Either way they don't want your copy anymore and I don't see how them giving a reason makes a difference.

Also the last 2 times as a sender that I had to cancel requests there was no place to put an explination.

Date Posted: 3/13/2010 9:49 AM ET
Member Since: 8/16/2007
Posts: 15,187
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 guess I'm thinking that if the sender has to give a reason for cancellation, why shouldn't the sender?  You do realize what you are asking right?

I believe if you say you cannot send instead of saying you can maiil late you get the box to say why you cannot send it. If you accept and say you can mail if, then cancel the transaction, you do not get the box.  The requester never needs to give a reason.



Last Edited on: 3/13/10 9:50 AM ET - Total times edited: 1
Date Posted: 3/13/2010 12:40 PM ET
Member Since: 11/5/2009
Posts: 1,083
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I believe that it is PBS's attempt to keep us on our toes and honest.  If I order a book from you and then change my mind, it doesn't really affect the integrity of the site.  If you post a book, accept the order and then need to cancel the order, that means that you should not have posted the book in the first place.  You made a mistake somewhere along the line, and they want to track the mistake in case you make a habit of doing the same thing over and over. 



Last Edited on: 3/13/10 12:41 PM ET - Total times edited: 1
Date Posted: 3/13/2010 2:17 PM ET
Member Since: 12/21/2007
Posts: 1,642
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I guess what I have to do is print the wrapper right away even if I'm only mailing a few days later. If the wrapper is printed the request can't be cancelled can it?

Date Posted: 3/13/2010 2:22 PM ET
Member Since: 7/19/2008
Posts: 15,423
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Right.  I'll select a later mail date, then print the wrapper.  I then usually mail before that date.  But only the sender can cancel after the label has been printed.  Just in case it has postage or has been mailed but not yet marked.

Date Posted: 3/13/2010 2:33 PM ET
Member Since: 8/15/2007
Posts: 3,044
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I sometimes print wrappers right after I accept for this reason. I often actually only click on "print wrapper," open the wrapper through Adobe and save it on my desktop. Then I print it later (hours or days later) when I'm ready to power up the printer.

Date Posted: 3/13/2010 3:27 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I don't print the wrapper right away. If someone decides they don't want the book for some reason I'd rather they just cancel.  It's just a big deal to me if someone cancels a book request.  If it came from FIFO then most likely the book is at the top now and will be requested by someone else soon anyway.  Once you print they can still PM you to ask you to cancel and if someone PM'd to cancel then I would. I wouldn't want to force my book on them. 

They could have originally ordered the book from someone else on a deal and then cancelled when it timed out and went on to someone else.

Date Posted: 3/13/2010 3:36 PM ET
Member Since: 8/15/2007
Posts: 3,044
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I would cancel if they sent a PM asking me to. At least then you'd have a reason.

I actually just got a request from someone I've mailed to before. I'm waiting to print just in case they like any additional books on my shelf. We seem to have the same taste so maybe they'll order another. So sometimes you might want to wait a while. :)



Last Edited on: 3/13/10 3:43 PM ET - Total times edited: 2
Date Posted: 3/13/2010 5:31 PM ET
Member Since: 12/9/2007
Posts: 9,601
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I don't print immediately because sometimes the requestor will add another book from your bookshelf to the order.  And I don't always have the $$ in my PBS account right then,

Ruth