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Topic: Canceled book orders

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Subject: Canceled book orders
Date Posted: 9/9/2008 4:03 PM ET
Member Since: 2/22/2008
Posts: 924
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I've received over 60 multiple book orders within about 3 days.  About 8 single orders were canceled.  Do those books go automatically back into the system?  If they do, how long does the process take?

Deborah

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Date Posted: 9/9/2008 4:07 PM ET
Member Since: 9/24/2005
Posts: 205
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Who canceled? If you did then no the books won't go back in the system, you have to repost them. If they canceled then the books should go right back to your shelf.

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Date Posted: 9/9/2008 5:51 PM ET
Member Since: 8/23/2007
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If they timed out because you didn't accept the request or didnt' mark them mailed in time then they won't go back on your shelf.  But like Aimee said: if you cancelled then you have to repost them but if the requestor cancelled they should be back on your shelf.

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Date Posted: 9/10/2008 12:05 PM ET
Member Since: 2/22/2008
Posts: 924
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The requester canceled within a day of ordering, looked like they had second thoughts.  So the books will automatically be relisted?  Thanks for the info.

D

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Date Posted: 9/10/2008 12:30 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I would check to make sure and contact PBS if they aren't on your shelf. But yes they should be relisted automatically.