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Topic: So I canceled an order because of the RC...

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Subject: So I canceled an order because of the RC...
Date Posted: 9/29/2010 9:53 PM ET
Member Since: 9/27/2010
Posts: 8
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I posted a book that was waitlisted, and number 1 on the list came up with an RC. It rubbed me the wrong way, and I canceled the order. Here is the jist of what it said, " take care to mail the book I am actually asking for when you go to the post office. I want this book, not some other book you happen to be mailing out".

I declined, saying something along the lines of, "I don't want you to be disappointed by my carelessness"

Now, there was no chance of me mailing the wrong book, but the insinuation that he needed to tell me to do it right annoyed me. Was I being overly sensitive?

Date Posted: 9/29/2010 9:57 PM ET
Member Since: 8/16/2007
Posts: 15,201
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Yes.

I would have chuckled, thought they were humorously addressing a frustration, and mailed the book.



Last Edited on: 9/29/10 9:58 PM ET - Total times edited: 1
Date Posted: 9/29/2010 10:04 PM ET
Member Since: 6/28/2009
Posts: 5,738
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Last Edited on: 5/27/11 6:02 PM ET - Total times edited: 1
Date Posted: 9/29/2010 10:22 PM ET
Member Since: 7/19/2008
Posts: 15,471
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I agree that a RC is not the place to vent.  RCs that are venting are a real turn off.  This is especially true for WL books.

Date Posted: 9/29/2010 10:49 PM ET
Member Since: 8/15/2007
Posts: 3,044
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Was I being overly sensitive?

I don't think so.

I can't say for sure, but I think I would have most likely declined. I probably wouldn't have had the forethought to be as witty as you were! Thinking about it right now, I would say, "I'm declining this RC because I can't be sure you would mark my book received. I want my book marked received, no one elses that you happen to have received that day."

Date Posted: 9/29/2010 10:51 PM ET
Member Since: 9/27/2010
Posts: 8
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Melanie, you may be correct. I didn't read it as a tongue in cheek comment, and the actual RC was 3-4 sentences long, but I don't have the exact text any more to paste. If he meant it as a joke, I suppose I would feel bad about turning it down, but It just left a bad taste in my mouth. Catherine is correct, I was being sarcastic in my response. *shrug*

Date Posted: 9/30/2010 12:10 AM ET
Member Since: 8/9/2005
Posts: 20,024
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The best way to deal with RC's is to keep in mind that the person who wrote them didn't know that you were going to be the one posting the book they wanted. RC's are not personal so don't read them as if they are a statement about you or your books. I would accept the order and mail it. If your book matches the listing then your book meets those RC's.

Date Posted: 9/30/2010 12:34 AM ET
Member Since: 2/5/2007
Posts: 30,800
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RC's aren't about you  - they are about the people who wrote them.   I think getting upset over any RC is a waste of emotional energy.  Why would anyone care what they wrote?  Just say no and move on to the next request.  Why waste any time thinking about why someone wrote it?  You are finished with that person when you hit "My book does not meet requestor conditions."

mistie -
Date Posted: 9/30/2010 2:56 AM ET
Member Since: 9/27/2007
Posts: 2,019
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Joanna,

I think I would have declined such a request - just by perceeving the requestor as somewhat of a smart___.

I will normally fulfil RC conditions if my book meets their criteria, but, if it is a wish-listed book and they seem somewhat picky, I'll bypass them for the next inline.

Date Posted: 9/30/2010 8:15 AM ET
Member Since: 7/23/2005
Posts: 7,410
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Yesterday, I would have chuckled and sent the book.

Today, I would decline it. This morning started out badly and is slowly getting worse.  My mood sucks and any humor intended in that RC would be lost on me today.

Date Posted: 9/30/2010 8:37 AM ET
Member Since: 7/12/2010
Posts: 4,177
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That RC no doubt would have upset me so much to a point of accidently sending the wrong book. 

Oops!

Of course I would gladly refund the credit for my mistake.

How does that commercial go...."cost of sending a book $2.38; reaction of the overly sensitive RC creator, Priceless!"

-RD

Date Posted: 9/30/2010 8:40 AM ET
Member Since: 11/14/2005
Posts: 1,442
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Just fyi Joanna - you can check RC's on a transaction by going to the Transaction Archive and clicking the "Request Details" link at the right side.  If the "declined for Requestor Condition" transaction shows up there, that is.

If I got that RC, I would probably feel put off as well, but to get the credit I would suck up and accept.  (If it's a WL book, would decline and get the credit from the next person.)  I know that the RC is about them and not me  but the way they worded it makes it feel like a slap to the sender.  Just mho.

Date Posted: 9/30/2010 11:30 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I probably would have accepted that one because I received the wrong book twice when I first joined.  So my guess is that this person has received the wrong book, probably more than once and the RC came out of frustration.



Last Edited on: 9/30/10 11:39 AM ET - Total times edited: 1
Date Posted: 9/30/2010 12:56 PM ET
Member Since: 1/4/2009
Posts: 97
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I probably would have cancelled also-I liked your response :)

 

I turned down two RCs on what I thought was a wishlisted books-turns out those two people were the only one wishing so I assume their long winded description on how they want books that are in perfect condition had been turned down by lots of other people.  Second one went on for a whole page on all her RCs of what was unacceptable.  My book was is good/great condition, but I was not will to take a risk!

Date Posted: 9/30/2010 1:29 PM ET
Member Since: 8/22/2007
Posts: 535
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I once switched two books and mailed them to the wrong people. I contacted both of them and requested they mail them back to me and gave them each a credit to do so, then I mailed them the books they had requested. It was an honest mistake and no one got upset over it.

I recently received a wrong book and contacted the sender. She said she'd already given the other person my address to send the book to me. Didn't hear anymore for over a week, so I simply mailed the book I had received back to her. Two days later she contacted me and asked me to send her the book as the other person had sent the other book back to her. I told her it was already on the way to her, now I'm just waiting to see if I receive the book I originally requested.