Caribbean Office Procedures Author:Josephine Shaw, Velma Jardine Caribbean Office Procedures is the key textbook for students in the Caribbean region preparing for CXC, RSA and other examinations in Office Procedure and Secretarial duties. This new edition has been entirely rewritten to bring the text completely up to date with the latest technology and procedures.New features of the 4th edition includeEach c... more »hapter rewritten and revised throughoutShort answer questions at the end of each chapter to check learning and gain practice for various examinationsQuestions from past Pitman examination papers related to the content of each chapterGreater emphasis on summarising and highlighting of key points for easier and more integrated learningA separate chapter on computer technologyA new chapter giving guidance on how to study and revise for examinations« less