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Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience
Chocolates on the Pillow Aren't Enough Reinventing The Customer Experience
Author: Jonathan M. Tisch
Praise for Chocolates on the Pillow Aren't Enough "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experienc...  more »
ISBN-13: 9780470404638
ISBN-10: 0470404639
Publication Date: 3/3/2009
Pages: 256
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Publisher: Wiley
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
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