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Clear, Correct, Concise E-Mail: A Writing Workbook for Customer Service Agents, Fourth Edition
Clear Correct Concise EMail A Writing Workbook for Customer Service Agents Fourth Edition
Author:
Clear, Correct, Concise E-Mail is a writing workbook for customer service agents who answer e-mail queries. The self-paced workbook uses e-mail exchanges between customers and companies to teach customer service professionals the writing skills they need to communicate with customers. The workbook includes a test to assess writing skills; chapt... more »
Author:
Clear, Correct, Concise E-Mail is a writing workbook for customer service agents who answer e-mail queries. The self-paced workbook uses e-mail exchanges between customers and companies to teach customer service professionals the writing skills they need to communicate with customers. The workbook includes a test to assess writing skills; chapt... more »
ISBN-13: 9780972598606
ISBN-10: 097259860X
Publication Date: 12/2/2002
Pages: 196
Edition: Fourth
Rating: ?
ISBN-10: 097259860X
Publication Date: 12/2/2002
Pages: 196
Edition: Fourth
Rating: ?
0 stars, based on 0 rating
