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Client Satisfaction Pays: Quality Service for Practice Success
Client Satisfaction Pays Quality Service for Practice Success
Author: Carin A. Smith
Client satisfaction is whatever your clients say it is. Client Satisfaction Pays puts you in your clients' shoes and teaches you how to find out what they really want, improving communication and building client loyalty. You ll learn why client satisfaction is important to the veterinary world, how to put the client first, specific ways t...  more »
ISBN-13: 9781583261088
ISBN-10: 1583261087
Publication Date: 10/15/2009
Pages: 232
Edition: Second
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Publisher: AAHA Press
Book Type: Paperback
Members Wishing: 0
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