Coaching Up and Down the Generations Author:Lisa Haneberg Coaching allows the satisfaction of saying or doing things that enable another person to achieve his or her goals. In Coaching Up and Down the Generations, Lisa Haneberg presents in her fun and breezy style the fundamentals of coaching, including topics such as push versus pull coaching, acting as a catalyst, learning how to listen, and providin... more »g accountability and structure. Moreover, she provides insight into generational differences that can make communication difficult and coaching impossible.« less