The Complete Guide to Six Sigma Author:Thomas Pyzdek The goal of this book is to provide you with the guidance and direction necessary to realize Six Sigma's promise, while avoiding traps and pitfalls commonly encountered. In this book you will find a complete overview of the management and organization of Six Sigma, the philosophy which underlies Six Sigma, and those problem solving techniqu... more »es and statistical tools most often used in Six Sigma.« less