Crisp Coaching Counseling VCI CDROM Author:Marianne Minor Develop a full set of effective, easy-to-use coaching and counseling skills to 1) accurately identify when your employees require assistance and 2) deliver the help they need-whether it’s a timely piece of advice, a sounding board, or an encouraging word. Develop your own coaching and counseling skills. Learn the 10 key methods for giving usef... more »ul feedback. Recognize the benefits of coaching and counseling in the workplace.« less