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Crisp Group Training Video: Business of Listening, Third Edition (Group Video Program)
Crisp Group Training Video Business of Listening Third Edition - Group Video Program
Author: Diana Bonet
This book will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will also learn ten steps to controlling emotional “hot buttons” and the impact of good listening skills on productivity. Most people think that the only message that will be heard is one of urgency, however, i...  more »
ISBN-13: 9781560520504
ISBN-10: 1560520507
Publication Date: 5/5/2001
Edition: 3
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Publisher: Crisp Learning
Book Type: Spiral-bound
Members Wishing: 0
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