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Crisp: TQM: 50 Ways to Make It Work for You (A Fifty-Minute Series Book)
Crisp TQM 50 Ways to Make It Work for You - A Fifty-Minute Series Book Author:JoAnn Haberer This book provides managers and team members with an easy-to-understand overview of the TQM philosophy. Fifty ideas for practicing the TQM concept are given for use by organizations, teams, and individuals.