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Crucial Confrontations
Crucial Confrontations
Author: Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler
The authors show how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rul...  more »
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ISBN: 392422
Publication Date: 1/2005
Edition: Abridged
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Publisher: Audio-Tech Business Book Summaries
Book Type: Audio CD
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