CustomerCentered Growth - Audio Casette - Abridged Author:Richard Whiteley, Diane Hessan How is that some companies break away from the pack and achieve dramatic growth in rapidly changing business climates, while others struggle just to survive? In Customer-Centered Growth, Richard Whiteley and Diane Hessan of The Forum Corporation reveal the compelling secrets these winning companies share, and define five proven strategies... more » that you can use to grow -- even under the most adverse business conditions.
Read by the authors. Abridged: 4 sound cassettes (360 min.)« less