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The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In
The CustomerFocused Library ReInventing the Public Library From the OutsideIn
Author: Joseph R. Matthews
What is the future of the public library? How can libraries embrace the forces of change and provide the resources?and the resource-gathering environment?todayÕs patrons want? The Customer-Focused Library: Re-Inventing the Library From the Outside-In answers these questions by proposing a transformative alternative, a reimagined library i...  more »
ISBN-13: 9781591588757
ISBN-10: 1591588758
Publication Date: 9/23/2009
Pages: 95
Edition: 1
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Publisher: Libraries Unlimited
Book Type: Paperback
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