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Customer Service: The McGraw-Hill One Day Workshop
Customer Service The McGrawHill One Day Workshop
Author: Wendy Carter
Train employees to deliver top-notch customer service--in just a day. Here's the easy, affordable way to spread strong customer service and support techniques throughout your organization. The McGraw-Hill One-Day Workshop in Customer Service, by Wendy Carter, gives you a total solution for training unlimited groups of 6 to 20 employees to adopt ...  more »
ISBN-13: 9780070111974
ISBN-10: 0070111979
Publication Date: 5/1/1994
Pages: 121
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Publisher: McGraw-Hill Trade
Book Type: Hardcover
Members Wishing: 0
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