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The Customer Service Zoo
The Customer Service Zoo
Author: Catherine Devrye
Feeling uninspired in preparing his new service strategy, a manager finds himself taking his daughter to the zoo. There the animal antics set him off on a brainstorming journey which sees his ideas come together as convincingly as they do unexpectedly. The lessons he learns as the story unfolds are captured in an entertaining A-Z of simple ...  more »
ISBN-13: 9781865080055
ISBN-10: 1865080055
Publication Date: 4/20/1999
Pages: 127
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Publisher: Everest Press
Book Type: Paperback
Members Wishing: 0
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