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I was attempting to print a label for a BOB around lunchtime today and selected the delivery confirmation option. When I got the screen with the PDF - it had my name/address as both the shipper and receiver! It also printed the books -I- wanted instead of the swapper I was mailing to.
I clicked on help and emailed a live person. She said she had heard another person report this problem today also and that I should email the receiver to get her address.
My question is - can I tape a corrected receiver/receviing address on this label and using the printed delivery confirmation barcode? Or does the barcode include routing information that makes it corrupted and unusable? I tried to reprint the label just minutes ago and it is still not showing the receiver's information.
I've already paid for the DC with my PBS money - what are my options?
Thanks for help!