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Topic: DC question

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Subject: DC question
Date Posted: 1/22/2010 2:10 PM ET
Member Since: 1/15/2010
Posts: 4
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I just wanted to clarify one thing - I bought the DC option for  27cents at PBS. When I went to the PO, the clerk scanned the DC code and chraged an additional 19 cents. Is this how it works? I thought the 27 cents included the DC charge from the Post Office.

Not complaining - just wanted to make sure I understood this correctly. I like the idea of getting credited right away, and I got 4 credits within 24 hrs. of going to the PO!

Date Posted: 1/22/2010 3:47 PM ET
Member Since: 1/17/2010
Posts: 400
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I am new here also, but from what I have gathered from  the posts, yep we have to pay an additional .19 cents at the PO.

I didn't realize that and put two of the books I shipped out yesterday in the mail, and now I am hoping that they don't arrive with postage due.

It's worth it to get the credit right away, but I wish I had read more indepth so I would have been prepared to pay the extra money. 

We learn as we go.

Janette

Date Posted: 1/22/2010 4:00 PM ET
Member Since: 6/20/2007
Posts: 4,979
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The 19 cents is the fee to the post office for DC.

The 27 cents is the fee to Endicia, the service PBS uses for PBS-DC.

So yes, if you use PBS-DC, you pay both fees.

Date Posted: 1/23/2010 1:04 AM ET
Member Since: 12/28/2006
Posts: 14,177
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Welcome Reva & Janette!!  What Sheryl said...

Members pay .27 when printing labels with DC (PBS fee), then an additional .19 is charged with the postage (USPS fee)...which enables PBS to track the book transaction.  Together the total is .46. 

If you purchase the green sticker DC at your local post office you will be charged .80 and PBS cannot track the transaction.

Date Posted: 1/23/2010 10:53 AM ET
Member Since: 1/17/2010
Posts: 400
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And if the post office tells you this isn't a policy, tell them to call someone higher up.   You ONLY  pay the 19 cents.  I just returned from the post office mailing out four books.  I was prepared because I had read somewhere here that some postal clerks don't know about it.

Well, the lady who was there didn't know, she looked at me like I was trying to pull a fast one, called another post office and they hadn't heard of it either.  She called some one higher up and was told yep, only 19 cents and all she had to do was scan it as normal and it would show the price, add it to the postage needed and that would be the total.

She said she would pass the word around about it so others would know what to do.  Thankfully, she is a nice lady who is willing to check things out.  This is the second time I have been there and although she was suspicious, she was still pleasant and nice in her manner toward me. 

Janette

Date Posted: 1/23/2010 7:12 PM ET
Member Since: 6/25/2006
Posts: 382
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i think we would solve this problem if we just tell i have an  ELECTRONIC DC

and not i have a dc confirmation code from  PBS (they dont know what  PBS is)

but they should know what an electronic DC is...


would that solve the problem/confusion?

Date Posted: 1/24/2010 7:52 PM ET
Member Since: 7/18/2005
Posts: 209
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Mark's suggestion is a good one.  This has been an issue for PBS ever since we started offering DC.  PBS isn't the only organization or mailer that offers their own DC bar codes.  The irony is if the clerk would just scan it the POS system will automatically pick it up as electronic DC and charge just .19

Date Posted: 1/24/2010 11:05 PM ET
Member Since: 12/28/2006
Posts: 14,177
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What Steve said.  PBS is not the only organization to use electronic DC (e-bay, paypal, etc), it's actually fairly common.  And for the vast majority of post offices, all they have to do is scan the barcode when their computer prompts during the transaction (I buy counter postage) and everything comes out perfect :-)