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Topic: date of mailing and credits

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Subject: date of mailing and credits
Date Posted: 7/21/2008 9:50 PM ET
Member Since: 7/30/2007
Posts: 4,275
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A book that I had on my wishlist was posted, I requested it and the sender marked it as mailed June 26. I have gotten 2 e-mails from the librarian asking if I have received this book yet. I just got it today, July 21 and it had a meter date of July 17 on it. I know the page where you mark it as mailed shows a little blurb that says "mail and mark mailed by ____________ to get credit for this book"  so when I mark that I received this book, and put in the postmark date, will the sender get credit for it since it was not mailed when they said it was.

Date Posted: 7/21/2008 9:53 PM ET
Member Since: 7/31/2007
Posts: 2,695
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I do believe they still get their credit.

Date Posted: 7/22/2008 12:54 AM ET
Member Since: 3/25/2008
Posts: 2,530
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Yeah, they still get the credit, because you got the book. The only way they dont get the credit I believe, but you may want to double check just to make sure., is if the post marked date isn't until after the book was considered lost in the mail.

Example: It was considered lost in the mail by PBS on July 10 and you received it on July 21 with a post mark date of July 13. Then you wouldn't even need to mark it received unless you were just being nice. Other wise yes, They do still get the credit for it. I always make sure to make a note at the bottom to PBS when you mark it received about the mailing date and post mark date being completely different.

Date Posted: 7/22/2008 4:57 AM ET
Member Since: 12/9/2007
Posts: 9,601
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There are some places that take longer to get to but are valid - like APO's (overseas military), Alaska, Hawaii(??).  I've mailed to APO and have had books mailed from Alaska and APO and they were declared lost but must have gotten the credit - I used a DC so I got mine.  But the military people must get theirs, too.


Date Posted: 7/22/2008 9:57 AM ET
Member Since: 5/7/2007
Posts: 97
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Several months ago I had a fellow mail me a book, he showed it mailed, but it took three months for me to get it, as they had a change in office personnel at the P.O. and the book got lost in the shuffle. It was stamped in, but never moved on the transaction map. The guy kept check ing the P.O. and still no movement, finally they found it under some stuff. I didn't feel it was the guys fault, or really even the P.O., stuff happens.  It just seems some people get a bit uptight about marking a book shipped, and then something happens on the way to the P.O. or the P.O. messes it up.  This is supposed to be fun, and how many are sitting with nothing to read while waiting for books to arrive?  Also, it seems if it is an isolated case let it roll.    Hugs Pat

Date Posted: 7/22/2008 11:05 AM ET
Member Since: 7/7/2007
Posts: 4,815
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<<Example: It was considered lost in the mail by PBS on July 10 and you received it on July 21 with a post mark date of July 13. Then you wouldn't even need to mark it received unless you were just being nice>>

Leann, this is not quite accurate.  It only applies when you've already ordered a replacement copy from another member.  Per the Help Center:

  • *If the book was mailed late and had already been declared Lost at PBS before it was mailed (and you re-requested the book and got it from someone else), this is an exception:
    • If a sender wants to mail a book that has been declared Lost at PBS already she needs to contact you with a Personal Message asking you to confirm that you still want the book from her, and
    • You would need to have confirmed that you still wanted her copy of the book in a Personal Message in reply to hers before she mailed it.
    • If a sender sends a book this late without getting confirmation from you that you have not gotten another copy in the meantime, the sender has made the mistake here; in this case,  you are not obligated to mark the lost book received nor are you obligated to return the extra copy.

Brandy, be sure and fill out the postmark date in the mini-survey when you receive the book -- the sender will get an email gently reminding them to mail items on time.



Sianeka - ,
Date Posted: 7/22/2008 12:52 PM ET
Member Since: 2/8/2007
Posts: 6,630
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I want to echo what Catt posted:  receiver must mark the book received even if it has been declared lost, UNLESS they requested another copy from another member.  Some transactions just take longer to get to their destinations (especially if the sender didn't send out on time.)  I just had two transactions arrive that had timed out and marked as lost.  The sender was thrilled that I marked them received, but I was merely following PBS guidelines.

I wouldn't think it fair for someone to lose a credit for sending a book late.  After all, they -did- send out the book and you -did- receive it (eventually.)  I -do- think it is fair, however, that they get a note on their record and sanctions taken against them by PBS admins if they make a habit of mailing late.

Mark lost transactions received from your Transaction Archive, and make note in the area for PBS comments that the postmark date was markedly different than the required sendout date.