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Topic: can't put dc on

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Subject: can't put dc on
Date Posted: 8/25/2011 5:04 PM ET
Member Since: 10/28/2008
Posts: 3,529
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I just tried to print a label to send a book and the systems said This Address is not set up to use DC.  I have never seen that before.  I had to print the label with just the address, will try to add DC at the post office and see what happens.








Date Posted: 8/25/2011 5:17 PM ET
Member Since: 8/23/2007
Posts: 26,510
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You won't get your credit with post office DC.  I wouldn't waste the money.  Just send this one without DC. 

Sometimes just trying again later will fix the problem.

Date Posted: 8/25/2011 5:25 PM ET
Member Since: 2/26/2006
Posts: 35,125
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Bertie, reading this section might be helpful:

I can't use PBS-DC

Date Posted: 8/25/2011 5:29 PM ET
Member Since: 10/28/2008
Posts: 3,529
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Thank you all for your help

Date Posted: 8/25/2011 5:30 PM ET
Member Since: 6/26/2006
Posts: 2,585
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Edited to say that Hunter beat me to it!  :)


This is what the help docs have to say:


If you have chosen to add PBS Delivery Confirmation to your wrapper, but you get a message when you try to print, telling you that "Delivery Confirmation cannot be used for this address," that means that the requestor's address is not on the list of USPS-validated addresses.

  • An address must be on the USPS-validated list (which is very finicky about spelling and abbreviations) in order to direct a package to it with Delivery Confirmation.  The & and # signs are not permitted in USPS validated addresses.
  • If this happens, you will not be able to use PBS-DC to send this package.
  • If you like, you can notify the requestor by Personal Message that her address is not USPS-validated; she can visit this site to test her address, and try to figure out if it is simply a matter of using a different abbreviation (even something as small as a misplaced hyphen can make a valid address register as invalid for USPS).
  • Even if the requestor changes her address to a valid address, if you have already downloaded the address file to send this book, you will not be able to change the address for the transaction now.
    • If you do not want to send this book without using DC: you can cancel the transaction by clicking "Cancel Order", then repost the book
      • If there are other copies of the book in the system when you cancel, the requestor's request will be passed along to a new sender, and she will get the book from someone else.
        • In this case, when you repost it, your book will need to wait for a new requestor.
      • If there are NO other copies of this book in the system when you cancel, your book will be offered to the previous requestor again when you repost it.
        • IF the requestor has changed her address to the validated form before you repost, you will now be able to send the book with PBS-DC to that requestor.


Last Edited on: 8/25/11 5:30 PM ET - Total times edited: 1