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Dealing with Difficult Participants : 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations
Dealing with Difficult Participants 127 Practical Strategies for Minimizing Resistance and Maximizing Results in Your Presentations
Author: Bob Pike, Arch Dave
If you deal with difficult participants in your training sessions, you know the destructive effect they can have on their own learning, as well as on the group's learning process. This helpful guide book provides you with the knowledge and skills needed to deal with almost any difficult participant. You'll learn first how to identify the typ...  more »
ISBN-13: 9780787911164
ISBN-10: 078791116X
Publication Date: 10/3/1997
Pages: 128
Rating:
  • Currently 2.5/5 Stars.
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2.5 stars, based on 1 rating
Publisher: Pfeiffer
Book Type: Paperback
Members Wishing: 0
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