Fine developed her presentation and wrote her first book, The Fine Art of Small Talk, to teach technically-oriented professionals conversational skills and networking techniques that help them develop business relationship, build rapport, and enhance networking opportunities. Her book was initially self-published and was so well-received that Hyperion Books ultimately decided to take over as its publisher. Hyperion Books
Fine has researched and gathered insights in such areas as overcoming communication barriers, striking up conversations and keeping them going; mastering introductions; remembering names; making the most of association events, networking occasions, reception and meetings; and active listening.
Her next book, The Fine Art of the Big Talk (also a Hyperion title), takes small talk skills to the next level and focuses on how to handle conversations concerned with weightier matters that arise such as resolving conflict in the workplace, breaking difficult news, offering feedback, negotiation techniques, managing meetings to stick to an agenda, and the like.
Fine is a recognized expert on conversation skills. Her clients include First Data Corporation, General Electric, United States Department of the Treasury, Lockheed Martin, Wells Fargo, GlaxoSmithKline, and New York University Stern School of Business. She’s appeared on NBC-TV’s Today show, CBS TV’s The Early Show, National Public Radio’s Morning Edition, NPR: Small Talk Secrets for the Holiday Season and on CNN. She has also been extensively quoted online in iVillage, CareerBuilder CNN.com - 12 tips for making small talk - Mar 4, 2005 , and more.
She has been an active Rotarian for over 14 years as a member of the Southeast Denver Rotary Club. Fine lives in the Denver area with her husband and their four children.