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Topic: Delay in confirmations

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Subject: Delay in confirmations
Date Posted: 2/20/2009 5:19 PM ET
Member Since: 10/21/2007
Posts: 5
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Hello,

I am a new member and so far have shipped 3 of the ten books I listed.

It's a little disconcerning though that two of my book requests have been totally ignored and unaswered. Does this happen often?

Also I have read some forums where people are marking books RWAP because of wear.

I thought the point of this was to exchange used or pre read books. Mine are in good condition but obviously not off the shelf after having been read.

Thoughts?

 

 

 

 

Date Posted: 2/20/2009 5:37 PM ET
Member Since: 4/25/2007
Posts: 11,516
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There are inactive accounts on PBS.  It could be that you've found a couple.  The system weeds out those inactive accts so just let the requests sit.  They will roll over to another person who hopefully responds to your book request.

The point of PBS is to exchange used and pre owned books.  Your books don't have to be in perfect condition, just good condition which is outlined in the help center and on the Post Books page.  As long as the books you post meet those guidelines, you'll be fine.

Date Posted: 2/20/2009 5:57 PM ET
Member Since: 8/23/2007
Posts: 26,510
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If you follow the posting guidelines and pay attention to any requestor conditions you should be fine.  You can't miss requestor conditions-you have to acknowledge them before you can accept the book request.

Keep in mind that people pretty much only post about the bad transactions.  There are far more good transactions. People come on here to vent and ask advice when there's a problem. But they hardly ever come on to say "hey I just got a great looking book". 

Occassionally requests to sit there a while. I find this is especially so for a really popular book that has a lot of copies in the PBS system.  You can tell how many copies are posted by adding it to your reminder list.  People post them and then they don't get requested for a while and sometimes by the time they work their way up to the top of the line-they are no longer interested in PBS. It would be nice if people came on and closed their accounts. But they don't.  The time outs do send a red flag to PBS and they will close an account that they think is inactive. 

Don't cancel the requests-let them time out. IF you cancel the request then reorder it'll just go to that same person.  If you let them time out then the book gets removed from the system and the request goes to someone else.

Date Posted: 2/20/2009 6:11 PM ET
Member Since: 2/13/2009
Posts: 39
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I noticed the same thing, glad someone asked. I requested a book that appears to be from an inactive account. I will let it time out. Thank you for the insight.

Date Posted: 2/20/2009 7:58 PM ET
Member Since: 11/22/2008
Posts: 836
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Letting them "time out" has happened to me a number of times in recent weeks......

Every day that I check to see if it was accepted.......and find once again that it hasn't been (RRrrrr).......I have to chant "I'm helping PBS to weed them out, I'm helping PBS to weed them out..."    LOL 

Date Posted: 2/20/2009 10:35 PM ET
Member Since: 7/23/2005
Posts: 7,370
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LOL, Cynthia!  I might be helping be weeding out inactive Wish Lists. I have a book that will turn over to the 4th WL person tomorrow.... 4 down.... 14 more to go!  : )

Date Posted: 2/21/2009 12:28 AM ET
Member Since: 1/1/2006
Posts: 547
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Please let things time out!  I say this from the other side.  I accepted a book.  I have been horribly ill all week.  I sat down at one point this week and started wrapping some books, but honestly did not have the energy to wrap anything that didn't need to be in the mail that day.  Today, I hit the DR and got the good medicine.  I came home knowing that I had one book that needed to be mailed Today by 11.  I couldn't have made the official mail date due to illness, but always knew I had two extra days.  As I'm wrapping the book to drop off on the way to get groceries, DH checks my email and finds that the request has been cancelled.  Made me sad.  All I'm asking is that people try to remember that this time of year comes with illness and weird weather.  Try to give those of us suffering from one or the other the benefit of the doubt.

In the meantime, I need to take some of my own advice because it feels like I can't give the wishlist books I've been reading while sick away.

Kerry

ETA: I had the flu the first day.  For the first and second day, all I could do is sleep.  No reading.  I wasn't able to start reading until I was just suffering from the sinus infection that I get because my allergies and asthma are barely controlled.  You should not be getting germs with your books from me this week.  But there will be cat hair, because I didn't vaccum before wrapping books on the floor like I normally do.  :)



Last Edited on: 2/21/09 12:31 AM ET - Total times edited: 1