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Topic: delivery confirmation help!!

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Subject: delivery confirmation help!!
Date Posted: 12/27/2007 6:42 PM ET
Member Since: 3/14/2007
Posts: 330
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I went to the PO today and had two books to mail, one label printed 1st class and printed media mail.  I had delivery confirmation on both.  When I pull up my custom DC page here, it only shows one of the two that I mailed.  Does anyone know why that is?  Why wouldn't it show both? I paid for both.  Thanks, Jen

Date Posted: 12/27/2007 7:12 PM ET
Member Since: 2/28/2007
Posts: 2,164
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If your PO didn't scan the DC on both, both won't show!  It only gets into the system once it is scanned by your PO or once it is scanned en route to it's destination. 

Last Edited on: 12/27/07 7:13 PM ET - Total times edited: 1
Date Posted: 12/27/2007 10:40 PM ET
Member Since: 8/16/2007
Posts: 15,231
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Did you use Custom DC on both? A book mailed through the PBS system would not show up in the Custom DC, but would show up on the details of your books mailed.

I think I had one package sent using custom DC not show up for a few hours after I printed it.

If you paid for them, you can check your money activity and confirm that two DCs were actually paid for.

Date Posted: 12/28/2007 1:48 AM ET
Member Since: 8/23/2007
Posts: 26,510
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Media mail is sent on a space available basis. So if that's the one that hasn't scanned yet-it could be that they just haven't gotten to it yet.  It was most likely put aside as a low priority because it's MM.