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Topic: Delivery says I got it but

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Subject: Delivery says I got it but
Date Posted: 9/6/2011 12:16 PM ET
Member Since: 10/28/2008
Posts: 3,523
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I ordered a box of books from a member, she had delivery conformation on the package.  I just checked and it says I got it , but I didn't.  How do I handle this?

Date Posted: 9/6/2011 12:19 PM ET
Member Since: 5/15/2005
Posts: 1,328
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I'd contact my local post office. They might remember the box or know what's going on.

Date Posted: 9/6/2011 12:21 PM ET
Member Since: 8/23/2007
Posts: 26,510
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When does the scan say it was delivered?  If it was just within the last few days then I'd wait a day or two.  Or maybe call the post office and ask.   One of the books lost en route to me shows a delivery scan. I contacted the post office and asked but didn't have any luck.  I just PM'd the sender and explained that I didn't get the book afterall.

Date Posted: 9/6/2011 12:29 PM ET
Member Since: 10/28/2008
Posts: 3,523
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This is a box of books that have been all over .  She mailed the box on the 15th and this is the scan from the delivery conformationThe weird thing is we haven't even gotten our mail today

9/06/11 10:19 AM BALTIMORE, MD 21229 Delivered
9/06/11 8:47 AM BALTIMORE, MD 21229 Out for Delivery
9/06/11 8:37 AM BALTIMORE, MD 21229 Sorting Complete
9/06/11 7:27 AM BALTIMORE, MD 21229 Arrival at Unit
9/03/11 1:04 PM CAPITOL HEIGHTS, MD 20790 Processed through Sort Facility
8/29/11 7:16 AM DALLAS, TX 75398 Processed through Sort Facility
8/24/11 10:58 AM CAPITOL HEIGHTS, MD 20790 Processed through Sort Facility
8/23/11 3:57 PM CAPITOL HEIGHTS, MD 20790 Processed through Sort Facility
8/22/11 12:00 PM CAPITOL HEIGHTS, MD 20790 Processed through Sort Facility
8/19/11 1:43 PM DENVER, CO 80217 Processed through Sort Facility
8/15/11 1:57 PM PAYSON, UT 84651 Acceptance

 

Date Posted: 9/6/2011 12:33 PM ET
Member Since: 1/17/2009
Posts: 9,709
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Well, back in April I had a book scanned as delivered to me, and it actually arrived in my mailbox 16 days later.

It will probably get delivered with your mail later today, though. I would at least wait that long before I started contacting the PO.



Last Edited on: 9/6/11 12:34 PM ET - Total times edited: 1
Date Posted: 9/6/2011 1:11 PM ET
Member Since: 7/28/2006
Posts: 4,980
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Some post offices mark packages as "delievered" when they get processed/sorted/placed on the truck.  Sara is right, you'll probably get it in the today or the next day or so.

Date Posted: 9/6/2011 1:26 PM ET
Member Since: 10/28/2008
Posts: 3,523
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Just got my mail for today, I have a bunch of boxes but not that one.  I did ask my carrier about it he said and I quote " DON'T KNOW AIN'T SEEN IT"So I will wait until tomorrow and if I don't  get it I will contact my post office

 

Date Posted: 9/6/2011 4:03 PM ET
Member Since: 5/15/2008
Posts: 193
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If you find out that it was marked delivered and not actually delivered yet, REPORT IT TO USPS.COM.  That means a delivery person is pre-marking items and should be reported so their training can be corrected.  Don't wait 2-3 days like someone said here -- because they are not supposed to be pre-marking items as delivered, and unless there's no space in the delivery vehicle that day, they are not supposed to leave items behind an extra day or 3.  (Media Mail is "space available mail", but in most areas, that just means that you won't get any on Monday when the mail volume is highest)

Hopefully, it just was delivered to the wrong house and will turn up very soon.

Date Posted: 9/6/2011 11:48 PM ET
Member Since: 12/28/2006
Posts: 14,171
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Good choice Bertie, always a dilema deciding how long to wait.  If the package is truly mis-delivered, the sooner you report it the better the chance it might be recovered.  If it's just a mail back-up after the long weekend, nagging too soon will merely annoy your postal staff.

My PO scans the books as they hand them to me (or place them in my mailbox).  If the scan says delivered to me, it's no longer in the possession of USPS.  Not all PO's have the same procedures tho.

Edited for spelling...when I grow up I wanna be able to spell lol!



Last Edited on: 9/6/11 11:49 PM ET - Total times edited: 1
Geri (geejay) -
Date Posted: 9/7/2011 7:18 AM ET
Member Since: 9/2/2008
Posts: 9,094
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Sometime Delivered means delivered to Payson, UT, not delivered to you.  I had a package (not books) that was sent UPS and marked delivered - it was delivered to the nearest USPS delivery center!  For some reason companies are choosing to use UPS to deliver a package to the post office for the post office to deliver them to your house.  It took my package another week to get to me from about two miles away!

What I'm saying is your package could just be sitting in the PO waiting to be delivered.  I'd call or go to the office to check on it.

Date Posted: 9/7/2011 10:52 AM ET
Member Since: 8/16/2007
Posts: 15,186
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Call you local post office and tell them. I would bet your carrier mis-delivered the box and isn't going to give a rats butt until his boss says something about it. Most post office's don't scan "delivered" at the facility and since they have 3 other scans indicating all the other activity at the po, its most likely a delivery scan. I've called mine on one and they made the carrier go asking for it around their route.



Last Edited on: 9/8/11 9:22 AM ET - Total times edited: 2
Subject: I had something like that happen
Date Posted: 9/7/2011 1:44 PM ET
Member Since: 2/15/2011
Posts: 218
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And I guess the book had actually been returned to sender.  It went back out again and eventually I got it.  Tracking followed the whole thing.  I guess it may have been delivered to the wrong address, in which case the recipient will probably put it back in their mailbox and it'll start getting scanned again.

Date Posted: 9/8/2011 2:23 AM ET
Member Since: 12/28/2006
Posts: 14,171
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I agree with Melanie.  Bertie's PO is using the updated scan format.  Therefore we can see 'Arrival at Unit', 'Out for Delivery', and 'Delivered'.  I'd probably ask the local postmaster.

Date Posted: 9/8/2011 7:35 AM ET
Member Since: 10/28/2008
Posts: 3,523
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Ok I checked with my PO and they said they will try to check where the books were delivered.  The Carrier said he doesn't remember even having the box.  He did deliver 2 other boxes to me the day the other said it was delievered. So now we wait a see.

 



Last Edited on: 9/8/11 12:45 PM ET - Total times edited: 1
Date Posted: 9/8/2011 4:36 PM ET
Member Since: 5/15/2008
Posts: 193
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Geri - in that case, it's supposed to be a UPS scan that reads "Tendered to USPS".  Then, if you scan the USPS tracking #, the first entry is an acceptance scan from UPS at the local PO.

Date Posted: 9/9/2011 1:28 AM ET
Member Since: 12/28/2006
Posts: 14,171
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Interesting Michael, will have to watch for that.

Date Posted: 9/9/2011 5:54 PM ET
Member Since: 11/17/2008
Posts: 1,111
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I once PM'd someone to see if they had received a book that was listed as Delivered under Details. They hadn't, so they checked with the local post office and found that the package had fallen behind a counter.

Date Posted: 9/15/2011 3:49 PM ET
Member Since: 4/16/2009
Posts: 590
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Mine was marked delivered, but I did not get it... went the next day to check with post office.  They took down the information.  They had a 'sub' working the route that day.  My regular mail carrier delivered it the next day.

Date Posted: 9/15/2011 3:52 PM ET
Member Since: 10/28/2008
Posts: 3,523
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I finally got the package, the person who it was delivered to took it back to the post office.  The package had 5 books in it .  Out of the 5 books 4 went right into the recycle bin.  They were wet, torn and not worth having.  So I spent 2 credits on 1 book  LOL

Date Posted: 9/15/2011 4:46 PM ET
Member Since: 9/25/2008
Posts: 3,626
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Before I moved I had a mail carrier that misdelivered a lot of my mail and mail of others as I got their mail. So when I got a book "delivered" by the DC scan and never received it, I had to call the supervisor. It got to be very frustrating.

Bertie, I'm glad you finally got your package but am sorry to hear the books were damaged.

Date Posted: 9/16/2011 1:03 AM ET
Member Since: 12/28/2006
Posts: 14,171
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OK Michael, I recently received some of those 'transferred' packages.  Don't see a scan that actually says transferred tho (Fedex Smartpost, Kent).  If a customer knows what they are looking for the information is kinda there:

Ship Carrier: USPS
Tracking Number: XXXXX
Status: Delivered
Signed for by: U.S. Postal Service Delivered

 

Date Time Location Event Details
September 12, 2011 03:24:00 PM Maple Valley WA US Delivered
September 10, 2011 02:46:00 PM Maple Valley WA US Delivery attempted
September 10, 2011 07:57:00 AM Maple Valley WA US Out for delivery
September 10, 2011 07:28:00 AM Maple Valley WA US Arrival Scan
September 10, 2011 05:12:11 AM Fedex Smartpost Kent WA US Departure Scan
September 10, 2011 05:12:00 AM Fedex Smartpost Kent WA US In transit to pickup location
September 9, 2011 09:13:00 PM Fedex Smartpost Kent WA US Arrival Scan
September 8, 2011 10:11:00 PM US

Shipment has left seller facility and is in transit

 

Another package was noted the same, but the heading is different:

Ship Carrier: FedEx
Tracking Number: YYYYY
Status: Delivered
Signed for by: U.S. Postal Service Delivered

 



Last Edited on: 9/16/11 1:05 AM ET - Total times edited: 3