The Deming Management Method Author:Mary Walton Whether you are the owner of a small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to improve your profits and productivity. Change, Dr. Deming believes, should start at the top with an informed, quality-conscious management. His 14 points for managers offer practical applications fo... more »r everyday business life.« less
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An absolute classic, lays it out very well. Deming can get a little math-heavy for some people, and Walton did a good job of keeping it accessible. If you've taken college level classes based on Deming this will be a rehash for you, but if you haven't, it's really worthwhile. Especially for industrial/manufacturing settings, every manager and supervisor (and anyone who aspires to go up the ladder) MUST have a good grasp of these concepts. Even if your company doesn't directly use Deming, what they are using is likely derived from Deming's work!