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Developing Knowledge-Based Client Relationships : Leadership in Professional Services
Developing KnowledgeBased Client Relationships Leadership in Professional Services
Author: Ross Dawson
Developing Knowledge-Based Client Relationships, Second Edition, shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, Ross Dawson provides clear and extremely practical approaches for all professional and knowledg...  more »
ISBN-13: 9780750678711
ISBN-10: 0750678712
Publication Date: 5/20/2005
Pages: 416
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Publisher: Butterworth-Heinemann
Book Type: Paperback
Members Wishing: 0
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