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Topic: dishonesty

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Subject: dishonesty
Date Posted: 2/13/2012 11:04 AM ET
Member Since: 6/25/2009
Posts: 1
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How do you handle someone who has been dishonest.  I recently sent out 5 books to a person who then says I did not send her the books she wanted.  I assume she didnt realize they were mini books but I did post under the ISBN asmber as required by paperbackswap.  I tried to notify her but she wont tell me why she didnt want the books after she requested them from me and received them.  She allowed the books to go on the "Lost in the mail file".  Is this just a loss for me.?  I am very unhappy with this person and wiff definitely keep my eye out not to deal with her in the future.  

Date Posted: 2/13/2012 11:06 AM ET
Member Since: 4/7/2008
Posts: 15,690
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Lorena,

If the person admitted she received the books but doesn't want to mark them received, please contact the Team via the Feedback page: http://www.paperbackswap.com/feedback/index.php

The Team usually doesn't get in the middle of problem swaps but they will interfere if the other member acknowledges receiveing the books but doesn't want to mark them received.

 



Last Edited on: 2/13/12 11:07 AM ET - Total times edited: 1
Date Posted: 2/13/2012 11:32 AM ET
Member Since: 2/13/2007
Posts: 2,269
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I second the fact that if she admits getting the books, report her to the Team. It is not your responsibility to make sure the member is aware of what they are requesting -- that is up to them to do any research necessary before requesting a book -- especially since they apparently were posted under the correct ISBN.

Date Posted: 2/13/2012 7:13 PM ET
Member Since: 8/16/2007
Posts: 15,187
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That kind of dishonesty is absolutely not tolerated on the site Lorena. The site's requires us to mark books received if we receive them. If the other member told you they received the books, please do send in Feedback and ask the PBS Team to look into it for you. They usually don't get involved in individual swaps, but they do get involved when people are not being honest and not marking books received in order to get her credits back could get her account closed. Either the URL posted about or send Feedback via the Contact Us link in the lower right under Company. 

Date Posted: 2/13/2012 7:17 PM ET
Member Since: 4/25/2007
Posts: 11,496
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The Team can see your PMs back and forth with the other member so they can see where she admitted getting the books.  They can take the credits from her and give them to you.  Please contact them because it's not right that you don't get your credits.

Date Posted: 2/13/2012 7:27 PM ET
Member Since: 5/25/2010
Posts: 262
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There is one other situation, though, that might affect things. I don't know what a "mini-book" is, but if a book has fewer than 50 pages (and isn't a children's book), you must be sure that the book description lists the number of pages.

 

Pamphlets/Booklets/leaflets without ISBNs: NO

  • These sometimes contain advertising; members also complain at having to pay a credit for these.
  • Leaflets = non-children's books with less than 20 pages
  • Booklets = non-children's books with less than 50 pages
  • Leaflet/pamphlets/booklets with ISBNs may be posted
    • if so, the number of pages must be included in the item description.
  • Children's books do not count as booklets or leaflets, even if they are short.
    • Children's books can be expected to have short pagelengths and the booklet/leaflet designations do not apply.
Date Posted: 2/13/2012 7:38 PM ET
Member Since: 8/16/2007
Posts: 15,187
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Even if that is the case Elizabeth, the books HAVE to be marked received and the problem worked out between the members, the receiver cannot just not mark them received because they aren't happy.

Date Posted: 2/13/2012 7:39 PM ET
Member Since: 12/31/2009
Posts: 3,995
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"Mini books" are usually just tiny versions of a regular book. I have this one listed:

Seven Habits of Highly Effective People, Miniature Edition
Author: Stephen R. Covey
ISBN-13: 9780762408337 - ISBN-10: 0762408332

It truly is tiny (not much larger than a saltine cracker) but contains everything the full-size book does and is fully bound with a dust jacket. I think they're popular around Christmas time as cute gift ideas for co-workers.

I could imagine someone being pissed about ordering one of these by mistake. They'd only have a right to be pissed at themselves though for not researching what they were ordering.

And I agree fully with everyone else here. If this person admitted to receiving your books then report them if you haven't done so already. That kind of behavior isn't tolerated here.

Date Posted: 2/13/2012 8:09 PM ET
Member Since: 8/19/2007
Posts: 4,256
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I learned something, as I didn't know what a 'mini' book was either.  I'd have to get a magnifying glass out  to read though they sound like fun books. Pat

Date Posted: 2/13/2012 10:18 PM ET
Member Since: 11/14/2010
Posts: 220
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Actually, the miniature Lisa mentions is listed in amazon as abridged.

Date Posted: 2/14/2012 12:01 PM ET
Member Since: 8/10/2005
Posts: 4,599
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I ordered one of those mini books by mistake once too...but it was MY mistake and I looked sheepish, marked it received and kicked myself in the butt. LOL I hope this can be resolved for the OP, and the receiver I'm sure has learned a lesson to be more careful about what they're ordering!

Cheryl