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Getting slightly concerned because over the holiday season about 3 or 4 books never made it to me and were marked "Lost in the Mail" by PBS. I always mark my books the very day they come in, and I get at least several books weekly so I suppose that would show that I am dependable about marking them in, but I'm just concerned that the Lost ones will create some kind of mark against my account? I'm not sure if the "powers that be" monitor this kind of thing?
Last Edited on: 1/6/09 7:36 AM ET - Total times edited: 1
At some point, yes, books that go lost in the mail could count against you. However, this is the kind of thing that would mostly likely require a significant repeated pattern, over a significant period of time, probably a high percentage of books, and occuring mutliple times through the year. However, even though four books seems like lots, if you look at the number of books you have received in the time you've been a member it's been a tiny percentage. Plus, there is a good chance they aren't lost but will show up eventually, so I wouldn't worry. You've just had a bit of bad luck.
This is what the Help Center says:
If you are having a lot of books declared "Lost" en route to you: