  2012 - Dealing with People You Can't Stand How to Get the Best Out of People at Their Worst [Revised and Expanded Third Edition] (Paperback) ISBN-13: 9780071785723 ISBN-10: 0071785728 Genres: Business & Money, Health, Fitness & Dieting ?   2007 - Insider's Guide to the Art of Persuasion (Paperback) ISBN-13: 9780615156316 ISBN-10: 0615156312 Genre: Health, Fitness & Dieting ?  2007 - Dealing with Difficult People (Paperback) ISBN-13: 9780077116200 ISBN-10: 0077116208 Genre: Business & Money ?  2005 - Love Thy Customer Creating Delight Preventing Dissatisfaction and Pleasing Your Hardesttoplease Customer (Hardcover) ISBN-13: 9780071448024 ISBN-10: 0071448020 Genre: Business & Money ?  2003 - Dealing with Difficult People 24 Lessons for Bringing Out the Best in Everyone (Paperback) ISBN-13: 9780071416412 ISBN-10: 0071416412 Genres: Business & Money, Health, Fitness & Dieting ? |
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