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Topic: duplicate emails - why do I get them?

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Subject: duplicate emails - why do I get them?
Date Posted: 4/15/2010 10:50 AM ET
Member Since: 9/29/2009
Posts: 13
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I have been getting duplicate emails, books requested by me that have been mailed as well as books requested from me.  I have PM'd several people who all tell me they cannot figure it out either. 

Anyone out there having the same problem?


Cathy A. (Cathy) - ,
Date Posted: 4/15/2010 11:16 AM ET
Member Since: 12/27/2005
Posts: 4,150
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Look at your Club Communications page and see if the system sent two copies of the emails. The link to Club Communications is on your My Account page.

If you do see two copies of the email in your Club Communications list, you should use the Contact Us link in the lower right corner of the screen and report this.

If you do not see two copies on the server side, then the problem is on your PC or your email provider. You may have setup a rule in your email program that copies messages and sometimes this can cause duplicates.

Subject: duplicate emails
Date Posted: 4/15/2010 11:53 AM ET
Member Since: 9/29/2009
Posts: 13
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I checked the Club Communications link and it stated I was only getting one email.  It just seems strange that I have never gotten a duplicate email from anyone in over 22 years of emailing with the exception of PBSWP.  Thanks, Bobbie

Date Posted: 4/15/2010 1:29 PM ET
Member Since: 7/28/2006
Posts: 4,984
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I had a period of about a week where I was getting duplicate emails as well.  I contacted my email provider and they told me there was some server issue, that it was copying the message and sending it twice to my inbox.  They said they were working on it and a week later it was fixed. 

Hope you figure it out on your end too!