EFFECTIVE BUSINESS SPEAKING Author:Learning Express Editors Being able to communicate effectively is one of the most important assets you can have in business. It does more than get your message across. If you can make a good speech, hold your own at a meeting, or handle a difficult customer, it marks you in peopleÆs minds as a capable, important employee. Effective Business Speaking has a simple 20-step... more » program that will help you develop the skills to speak in front of any group, in any situation, with confidence.« less