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Topic: Emails not being received

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Subject: Emails not being received
Date Posted: 3/19/2010 12:39 AM ET
Member Since: 11/11/2008
Posts: 16,558
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I know that PBS made some change to the email feature and I want to know if it has affected anyone else.

Now, as of today, I am not received emails about PMs or watched topics. It's pretty frustrating. I'm still getting other PBS emails so I know it's not with my email service. Plus, I have received email fine until today.

I read something about the new Red Alert feature, but I haven't been online. I came on to accept a WL request and saw that I had 4 PMs and the swaps I was participating in have lots of posts that I wasn't notified of...

Date Posted: 3/19/2010 12:41 AM ET
Member Since: 2/5/2007
Posts: 30,800
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I am getting some but not all of my emails.  Didn't get the email about a book order until after I found it, wrapped the book and mailed it.  The email did finally show up later.

Date Posted: 3/19/2010 12:46 AM ET
Member Since: 7/28/2006
Posts: 4,978
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Out of curisoity, are the emails showing up in Club Communications right away?  Or are those delayed as well?

Date Posted: 3/19/2010 12:46 AM ET
Member Since: 2/26/2009
Posts: 35,338
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I also have only gotten only about the third of the number of email than I usually get.

Date Posted: 3/19/2010 12:53 AM ET
Member Since: 12/7/2007
Posts: 3,398
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 Same here. Very frustrating because I'm running two swaps.

Date Posted: 3/19/2010 1:04 AM ET
Member Since: 2/5/2007
Posts: 30,800
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Red Alert.  Now, if you receive a new Personal Message (PM) while you are using your account, an alert will appear at the top of the page, no matter where you are on the site.  The alert will indicate how many new PMs you have; clicking the alert will take you to your Message Center so you can read your messages.  This new feature also cuts down on the emails we send you - if you read the PMs while you are online you will not be sent notification emails about those PMs.  (If you log out without reading the new PMs, then notification emails will be sent out to you, one for each message.)   You can read more about this feature here



Last Edited on: 3/19/10 1:04 AM ET - Total times edited: 1
Date Posted: 3/19/2010 1:26 AM ET
Member Since: 11/11/2008
Posts: 16,558
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Thanks, Cozi, I saw that, but it isn't working the way they described. :(

Date Posted: 3/19/2010 1:27 AM ET
Member Since: 11/11/2008
Posts: 16,558
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And they didn't mention it affecting the message board updates at all. That's what is most frustrating.

Date Posted: 3/19/2010 1:31 AM ET
Member Since: 11/11/2008
Posts: 16,558
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Alisa - they are not showing up in Club Communications right away. They are also delayed.

I am just now getting emails from watched topics where the last post was 2 hours ago.