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Topic: Not en route to me

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Subject: Not en route to me
Date Posted: 2/9/2015 7:28 PM ET
Member Since: 11/12/2009
Posts: 279
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Received a book today not on my en route to me list

No such person, no such request id #

I have the same title coming from a different member, different state, different request id#

checked my transaction history, checked my credit registry, can't find it canceled by anybody

Completely dumbfounded!   Have I book I didn't ask this person for and don't need.

Date Posted: 2/9/2015 7:38 PM ET
Member Since: 4/25/2007
Posts: 11,555
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If you have the request ID number, contact the PBS team with it and they can look up the details of that request for you since it's different than the one you have.  They can let you know what's going on.

Date Posted: 2/9/2015 8:48 PM ET
Member Since: 11/12/2009
Posts: 279
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Got an immediate response

 

Who knew?   You learn something new everyday!

 

Dear Sheila,

Thanks for writing in. We're glad you got your book!  You don't have two copies en route to you.

What happened is that Jack (from whom you requested the book) asked Karen to send her copy to you. Members sometimes do that if they can't find the book they promised - they order it from someone else.

We've marked the book received for both of you, and you shouldn't be getting another copy.

Have a great day!

The PaperBackSwap Team
www.PaperBackSwap.com

Date Posted: 2/9/2015 9:27 PM ET
Member Since: 11/14/2014
Posts: 14
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In this occasion the man Jack should have let you know in advance about the arrangement. That would have saved you a bunch of confusion.

(Now, if the book you requested by any chance had been one with a grim title, that would have explained it, since it's been known the man Jack likes to do things quietly, I think...)

Date Posted: 2/9/2015 11:48 PM ET
Member Since: 8/16/2007
Posts: 15,201
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Well that is a strange one I never would have been able to guess!

All dear Jack had to do was cancel the transaction and let the system order the next copy for yousmiley

Date Posted: 2/10/2015 8:40 AM ET
Member Since: 4/25/2007
Posts: 11,555
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Glad they solved the mystery quickly for you!  Yes, I never would have thought about that possibility at all.

Date Posted: 2/10/2015 9:28 AM ET
Member Since: 4/28/2009
Posts: 9,753
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I've heard of that before here.

There are even members with multiple homes in different states so some books are one place, some another.......heard about a hubby who mails the ones at his location when member is in residence in other state.