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The Evaluation and Measurement of Library Services
The Evaluation and Measurement of Library Services
Author: Joseph R. Matthews
Evaluations of libraries and the services they perform are seen as important tools for library managers and stakeholders. However, too many library evaluations simply focus on the routine process of gathering inputs and outputs within the context of traditional service measurements. Very few libraries actively pair these internal evaluations alo...  more »
ISBN-13: 9781591585329
ISBN-10: 1591585325
Publication Date: 9/30/2007
Pages: 400
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Publisher: Libraries Unlimited
Book Type: Paperback
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