Tell a friend about this book...
Friend's Email:
Subject: I have found a book that I think you would enjoy
Member $avings: $30,792,629.34
|
Books Available: 5,064,466
|
Members Online: 280
Your Source for Swapping & Buying Books Online!
How To Swap Books
Sign Up
Search 
Kiosk
All Books
PBS Market (New Books)
Book Browser
Advanced Search
Books Posted Today
Member Book Reviews
Award Winning Books
NYT Best Sellers
Most Traveled Copies
Club Wish List
Login
Community
Member Directory
Discussion Forums
Book Lists
Blog
Donations
Live Chat
Box-O-Books
Maps
The Eclectic Pen
Fun Stuff
Top 100
Pulse of PBS
Spread The Word
Photo Gallery
Recipes
Club Tag Cloud
Member Testimonials
Help Center
Kiosk
Need Help?
Search - Excel for Call Centers (Excel for Professionals series)
|
|
Excel for Call Centers - Excel for Professionals series Author: Using real-world examples and data to demonstrate and teach practical Excel skills, this book increases clarity of understanding and reduces the time needed to wade through the mountains of data generated every day in all call centers. The methods used include: forecasting call and work demand and capacity; agent tracking and monitoring; determi... more »
|
Genres:
- Computers & Technology >> Microsoft >> Applications >> Excel
- Computers & Technology >> General
- --
- --