Skip to main content
PBS logo
 
 

Search - Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits

Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits
Exceptional Customer Service Exceed Customer Expectations to Build Loyalty Boost Profits
Author: Lisa Ford, David McNair, William Perry
When the going?s tough, companies that survive will be those that build the greatest loyalty?by exceeding expectations. Yet, too often, companies ignore their customers? needs and wants. Today, industries like airlines, retail businesses, and restaurants are feeling consumer pushback. With new, updated examples from more than fifty companies?fro...  more »
ISBN-13: 9781605500386
ISBN-10: 1605500380
Publication Date: 9/18/2009
Pages: 224
Edition: 2
Rating:
  ?
0 stars, based on 0 rating
Publisher: Adams Media
Book Type: Paperback
Members Wishing: 0
Reviews: Amazon | Write a Review



Back to the Top ↑
By using this Web site, you confirm that you have read, understood, and agreed to be bound by the Terms of Use. As an Amazon Associate we earn from qualifying purchases.
US Patent Number 7,877,315 | Copyright © 2004 - 2024 PaperBackSwap.com. All Rights Reserved.