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Maybe assumed, without really reading the RC, that it was for the smoke thingy most of the RCs are for (at least nearly all the RCs I've seen with requests are for non-smoke). Leaped without looking so to speak.
I do patient education and I get to experience people's reading "skills" every day.
Me: Do you have your instructions?
Me: Have you read them?
Them: Yes, a couple of times.
Me: So you know that you have to stop aspirin products beginning today.
Them: I do!? I didn't see that. Where does it say that?
Me: First column, first line.....
That said, it could be someone who refuses any and all RCs and they just type in some random message for the reason. LOL I think personally your best bet is to apply your RC individually ONLY to those that are, indeed, pop-up books.
I work in a public library.
Him: My time ran out. I need another pin #
Me: This is a one time 15 min express computer. I can get you on another computer downstairs as soon as one becomes available.
Him: That's a stupid rule and you should have a sign. How was I supposed to know. You need a sign.
Me:Pointing to small placard on the computer screen saying 15 min express computer only one use per day - Like this one?
I'd like to say he apologized but nope, it was still a stupid rule. LOL
People just don't read. Not even readers.
Well I got offered it again and I clicked the pm and it was the same person. ( I took off my pop up RC ). So today I click it on it and it has went to another person. Thanks goodness I think that first one would have been a problem. Why do they post them if they dont want to send them .............you got me !