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Four Skills of Cultural Diversity Competence: A Process for Understanding and Practice
Four Skills of Cultural Diversity Competence A Process for Understanding and Practice Author:Mikel Hogan-Garcia This concise and practical resource is designed to help readers develop their professional expertise in dealing effectively with cultural diversity. The author focuses on four skills: identifying and understanding diverse cultures, including personal cultures; learning the barriers to effective communication; practicing personal cultural compete... more »ncies, such as dialogue and conflict-recovery; and designing and implementing organizational changes to foster diversity competence. This interactive workbook is filled with tips, worksheets, self-tests, and strategies.« less