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FutureWork: The Revolution Reshaping American Business
FutureWork The Revolution Reshaping American Business Author:Edward E. Gordon, Judith Ponticell The authors offer proven skills, training, and educational applications that develop individual employee thinking for total quality management, ISO 9000, or other quality-team business programs. It develops the great potential of using cognitive-based learning to empower people for quality and workplace leadership, systems that move beyond tradi... more »tional behavior-based training techniques. The authors explain what can and cannot be done to increase "creative thinking," insight, and adult intelligence. They provide bottom-line measures for assessing the effectiveness of training procedures and show how a commitment to substantive life-long employee education can build a stronger business and corporate presence in the marketplace of the future.« less