|Unlock Forum posting with Annual Membership.|
I have an unusual question. A few days ago I had printed out my pre-paid postage with delivery confirmation and went to retrieve the book on my shelf and I cannot locate the book. I have contacted the requestor and refunded her 1 credit because it was my fault. I know I should have waited till I got to the mail box or post office but I was sure of everything. This has never happened to me and I want to do the right thing. But the question is this : Is there a way to put this money spent on my part back to my postage paid account ? Just want to be able to use my money without it being lost.
Hi Dee Dee,
This is from the PBS Help Center:
Just for future reference - "If you have already marked the book mailed and now for some reason cannot send it, you should contact us to cancel it for you". - also from the PBS Help Center.
Hope this helps.
Last Edited on: 2/16/09 11:31 AM ET - Total times edited: 5