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Topic: Getting worried

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Subject: Getting worried
Date Posted: 8/28/2009 9:42 PM ET
Member Since: 1/19/2009
Posts: 154
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But, I realize I may be worrying for no reason...

I mailed a book out on Aug. 1st. I used printable postage, and delivery confirmation from this site. Anway, it was scanned @ my local post office here in IN. then again in OH.  4 days later, but then it seemingly fell off the face of the earth.  I got my credit, but don't know what happened to the book. "IF" this book doesn't turn up, do I need to refund the credit, even though I have the DC that says I indeed mailed it?


I've actually been extremely lucky since I joined here, I have about 110 transactions and have never had an issue before, no RWAP or anything, so I guess it was just my time for something iffy to happen. Heck, almost every book I've ordered has gone less than 10 days door to door!  Like I said, I've been very lucky so I hate to complain or cause an issue with something like this!

Date Posted: 8/28/2009 9:49 PM ET
Member Since: 8/19/2007
Posts: 4,329
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Beth - because you used DC you've already received your credit.  If the book goes lost, you'll still keep the credit, and the requestor won't be charged a credit - it's a win-win situation.  If the book shows up later, then when she marks it received PBS will receive the credit (you won't get it because you've already received it).

I had one recently that came from APO AE, started across the country (the little truck), stayed in St. Louis for about 10 days, tnen went to Chicago, but when it went there, it showed it coming from a different angle from the APO.  It finally got here, but had to laugh about it's travels.  Had another one go from NY to CO, and make it to within 60 miles of its destination, when it went back to NY and made the trek across the country again.  Again, the book made it.  Good luck.  Pat

Date Posted: 8/28/2009 9:49 PM ET
Member Since: 8/9/2007
Posts: 4,058
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No, Beth, you don't have to issue a refund.  The system will refund the receiver's credit when the book is declared "lost" and since you bought PBS postage, you get credit assurance, which means you get to keep the credit you received as well.

*ETA: I posted at the same time as Pat, so basically what she said.  With PBS postage, it's all good, which is a big part of why I use it:P

Last Edited on: 8/28/09 9:51 PM ET - Total times edited: 1
Date Posted: 8/28/2009 9:54 PM ET
Member Since: 1/19/2009
Posts: 154
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okay, thanks guys. I was starting to feel a weird guilt that this person hasn't recieved the book, like it is somehow my fault and I should fix it even though it plain as day says I mailed it... (lol, I know, I'm rolling my eyes at myself as well) and the little thing on my account says that they can contact PBS in the next few days, so I wanted to be prepared for what needed to happen if it doesn't show up.


Thanks again.

Date Posted: 8/28/2009 9:58 PM ET
Member Since: 7/19/2008
Posts: 15,484
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I feel like the media mail is moving rather slow.  Maybe it is vacations.  Maybe it is the attempt to reorganize the USPS to save money. 

Date Posted: 8/28/2009 11:13 PM ET
Member Since: 6/13/2009
Posts: 433
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See posts under USPS forum - Media Mail is crazzzy - I think the title explains it all.

Some of my books have taken 2 days from HI to the mainland and others up to 7 weeks.  Most of the time they get close to their 'Lost' date and some even do get marked 'Lost' but eventually show up.   

When I joined a few months ago, I drove myself crazy checking trackin on the USPS site.  Now, I just send the books and afer 3 weeks or so check the tracking.  My time is much better spent reading than worrying about when the books may arrive. 

Also, Beth, the recieved of your book can track the details also, so they will know it's being held up along the way.  

Geri (geejay) -
Date Posted: 8/29/2009 10:17 AM ET
Member Since: 9/2/2008
Posts: 9,094
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Beth I had one that showed it had been delivered.  It was going to go lost on August 31.  It was finally marked received yesterday.  I could be that the receiver is on vacation and hasn't marked it received yet.

It seems like the post office isn't scanning the way they did not that long ago.  Some of my books have been scanned at the beginning and then nothing more.

As others have said no worry really I always use PBS/DC and still worry about the darn books arriving when and where they're supposed to.