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Topic: Do you get a Gold Key warning?

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Subject: Do you get a Gold Key warning?
Date Posted: 9/30/2013 10:07 PM ET
Member Since: 12/26/2008
Posts: 1,958
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I am just wondering if maybe I missed it or it got sent somewhere in cyberspace.

When your Gold Key expires, is there a warning to renew?  I ask because mine expired and I LOST 100 BOOKS ON MY WISHLIST.  I was FURIOUS!  Did I miss an email warning me or is there no such thing?

If there is not one, why not?

Date Posted: 9/30/2013 11:17 PM ET
Member Since: 8/17/2008
Posts: 8,636
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Oh Regina - what a bummer!  I recently received a reminder for my Gold Key membership but I don't recall exactly how it was received.

There's good news for your WL if it expired within the past 2 weeks:

Q: What happens if my Gold Key membership expires and I have more than 200 books on my Wish List?

A: The most recently-added wishes over 200 will be moved to your Reminder List on the expiration date.  If you resubscribe to (purchase another year of) Gold Key membership within 2 weeks of the expiration date, your wishes will be restored to your Wish List in their previous positions in line.

Date Posted: 9/30/2013 11:25 PM ET
Member Since: 12/26/2008
Posts: 1,958
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Valerie!!!!! YAY!! You were right! They were restored. Happy, happy, joy, joy! Thanks for the heads up!

Date Posted: 9/30/2013 11:28 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Also, to check if you missed a notification from PBS, you can go into "My Account" and look at "Club Communications" to see what was sent, and what you might have missed somehow.

Date Posted: 10/1/2013 1:21 AM ET
Member Since: 12/26/2008
Posts: 1,958
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Thanks, Elizabeth. I checked--and no warning. I am wondering if maybe PBS just doesn't send one?

Date Posted: 10/1/2013 6:48 AM ET
Member Since: 3/8/2007
Posts: 2,542
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I got a warning. That's a bummer you didn't get one, glad you got your places back in line!

Date Posted: 10/1/2013 8:34 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I got a couple of reminders when mine was coming up for renewal.

Date Posted: 10/1/2013 8:55 AM ET
Member Since: 4/25/2007
Posts: 11,555
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I got a reminder when mine expired that let me know it'd expired and if I renewed within 2 weeks I wouldn't lose all the extra WL slots.

I renewed right away, would have done it sooner if I knew it was exipring.

Date Posted: 10/1/2013 11:53 AM ET
Member Since: 8/26/2006
Posts: 9,337
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For those of you (like me) who are thinking, 'Oh no!  When is my gold key membership renewal date?', go to the Kiosk and click on the gold key there.  On the next page, there's a blue box on the right.  At the bottom of that is a white insert with renewal date info.

Date Posted: 10/1/2013 1:09 PM ET
Member Since: 1/17/2009
Posts: 9,956
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There is a big banner at the top of your Wish List for about 2 weeks before it expires. I saw it every time I logged in and looked at my WL.

Date Posted: 10/1/2013 2:14 PM ET
Member Since: 10/13/2010
Posts: 4,315
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Like Sara said, there is a banner at the top of your WL telling you for roughly 2 weeks before it expires.  That's how I realized mine was almost expired.

Of course you have to actually click on your WL to be able to see it.

Date Posted: 10/1/2013 2:42 PM ET
Member Since: 8/16/2007
Posts: 15,201
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There is a banner, but you don't get an email or anything. I only figure it out because I get the email that mine has expired. I *think* it says you get the WL positions reinstated if you resubscribe within something like 2 weeks.

Date Posted: 10/1/2013 3:41 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I got an email a couple of weeks before reminding me and letting me know what would happen if I didn't renew it.

Date Posted: 10/1/2013 4:46 PM ET
Member Since: 6/8/2007
Posts: 803
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I also got an email a few weeks before reminding me to renew.

Ms K. (MsK) -
Date Posted: 10/1/2013 7:30 PM ET
Member Since: 10/1/2005
Posts: 121
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I'm weird. I have a message/note on my August calendar reminding me that my Gold Key membership expires at the end of the month.  I don't want to lose my membership, or 100 wishlist places, or that lovely gold key on my profile page.

but I have to have calendar reminders for lots & lots of things. It is safer for me.... cheaper, too.

Date Posted: 10/1/2013 7:36 PM ET
Member Since: 4/28/2009
Posts: 9,753
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I got a warning before my Gold Key expired.....but don't remember if it was an email or notice on my acct page.

Sianeka - ,
Date Posted: 10/1/2013 9:41 PM ET
Member Since: 2/8/2007
Posts: 6,630
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I also got a reminder ... it was what prompted me to go and renew.

Date Posted: 10/2/2013 1:53 PM ET
Member Since: 10/22/2009
Posts: 1,452
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It's been a month ago or so for me, but I'm pretty sure I got an e-mail reminder...not sure, but I do know that I received some sort of communication from the site that prompted me to renew my membership.

Date Posted: 10/10/2013 6:54 AM ET
Member Since: 4/6/2007
Posts: 1,412
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Last Edited on: 11/24/13 8:13 PM ET - Total times edited: 1
Date Posted: 10/11/2013 12:42 AM ET
Member Since: 12/26/2008
Posts: 1,958
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Thanks Tibben!