I posted most of this in the Postal regulations forum, but it would do well here as I don't think the majority go over there.  I frequently use PBS printed postage, or at least DC with my own stamps.  A couple of days ago, I had a bare dollar in PBS funds but plenty of dollar stamps.  So I used my own stamps on 2 book packages and since they weighed under 13 oz., my husband dropped them in a blue box at work that night.

Today my mailwoman left those two books in my mailbox, each stickered with the notices about how they were being returned to me because stamped items over 13 oz had to be handed over in person.  Now, these went to a major PO in Charleston, WV, not my little rural town PO, where I never ever have a problem.  They went where you'd think people might know better, like maybe let's check the weight.

One weighed 9 oz and the other 11.5, confirmed at my backwoods PO, where the stickers were removed and the stamps cancelled. 

What annoys me is the 9 mile drive, each way, to my PO to remail what never should have been returned.  One carrier in the office said they had just seen a training film on this and maybe someone just hefted them and assumed. 

Almost $4 a gallon for gas, almost 20 miles over windy back roads, almost 50 minutes of my time all together... This would not have happened if I'd used the PBS postage!  And even with PBS fees, I would have saved money.

(I never go to that forum...what an eye-opener to read some of the postal problems going on!)

oi!

I had that happen with my dsl bill one time when we lived in the country.  It was 20 miles to town (and a fax machine).  I paid my bill with a check ($200- it was the startup cost) and they posted it to someone else's account.  When the check cleared my bank it showed the account number they posted it to... which wasn't my dsl account number.  So I called to let them know the mistake after getting another bill for the $200 + late fee.  They wanted me to drive the 40 mile round trip to fax them the information and I declined unless they reimbursed me for gas+time.  LOL.  So it went to collections, and I disputed it with the agency and won.

Aggravating!  Sorry that happened to you!  But glad you got it straightened out.

Gee Bonnie, I'd be miffed!  Sorry that happened to you. :/