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Good Service Is Good Business: Seven Simple Strategies for Success
Good Service Is Good Business Seven Simple Strategies for Success
Author: Catherine Devrye
Here, DeVrye reveals her 7 simple strategies for customer service success. Provides a clear, common-sense approach to transforming a co. with a ho-hum customer service profile to a co. that's a recognized service leader. Presents an uncomplicated & straightforward approach to developing good co.-wide service skills. Her simple-to-implement ideas...  more »
ISBN-13: 9780756784720
ISBN-10: 0756784727
Publication Date: 9/30/2001
Pages: 160
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Publisher: Diane Pub Co
Book Type: Paperback
Members Wishing: 0
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