Groups That Work Structure and Process Author:Paul H. Ephross, Thomas V. Vassil Health and human services depend upon working groups for their development and allocation of resources, their standards of quality, and the evaluation of their success or failure. With that in mind, Ephross and Vassil combine innovative group theory and practice in this "how-to" guide for professionals. They draw on examples from social agencies... more », a hospital, a low-income community, and the boardroom, providing practical principles for day-to-day group life based on a democratic model.« less