Handling the Difficult Employee Solving Performance Problems - 50 Minute Series Author:Marty Brounstein Sooner or later every supervisor must deal with a difficult employee. This book helps managers understand why performance problems occur, and how to resolve them. It includes a six-step intervention model, and a thorough discussion of discipline and termination procedures. Learning Objectives: To clarify how to intervene. To explain the inter... more »vention conference. To advise regarding termination.« less