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Topic: It had to happen

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Subject: It had to happen
Date Posted: 9/6/2008 2:31 PM ET
Member Since: 5/14/2007
Posts: 881
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I finally got my first problem book. It came well packaged today smelling of mildew with the binding coming loose.

I repoted it RWAP and sent a message requesting my credit back and offering it's return for an additional credit. Guy's been a member since 2006 so should know better.

Here's hoping it goes well.

Date Posted: 9/6/2008 2:48 PM ET
Member Since: 2/15/2006
Posts: 73
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Tonsky,

OUCH ... you have my sympathy.  Thank goodness this kind of thing still is fairly rare here!  I hope the sender makes everything right.

After a few hundred trades, I had one of these rare "problem" books too and although the sender refunded my point, she didn't even have the courtesy of responding to my email to her or even apologizing. In fact, I didn't even realize she had refunded the credit until I emailed her a second time, and then she was quite snotty about it.  Sheeeesh.

 

Date Posted: 9/6/2008 2:51 PM ET
Member Since: 5/14/2007
Posts: 881
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Thanks, Barbara :)

I asked the guy to respond to let me know if he wanted to give me the second credit for the return of the book so hopefully that will elicit some response.

 

Such a shame. it was a wishlister and I was really looking forward to it.

Date Posted: 9/6/2008 6:01 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Tracy--

Contact the PBS team and let them know what happened, and they'll put you back at the top of the WL, since getting a bad copy is not your fault.

Also check your credit registry, I find a lot of RWP folks don't respond, they just return the credit.

Cheers,

Catt

Date Posted: 9/6/2008 6:28 PM ET
Member Since: 5/14/2007
Posts: 881
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Thanks Catt. I will do so.

Date Posted: 9/6/2008 6:34 PM ET
Member Since: 12/9/2007
Posts: 9,601
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I got another book that shouldn't have been posted.  I am tired of these minimally or borderline conditions that make a book unpostable that senders hope will be accepted without losing a credit.  I've gotten several in the past and just accepted them to read and add to my unpostable freebies.  I'm fed up.  So I RWAP'd it and asked for my credit back.  I was so nervous since I hate confrontation - even if it's only by PM.  But the sender apologized and returned my credit saying that they usually used plastic wrap to portect the books but didn't this time.  BULL!   I described the damage - it is a section of rippled pages that look as if someone with a wet hand was reading the book.  It's in the middle of the book. It wasn't damage that was done enroute.  But I guess whatever excuse gets them by.  I did cite the rules.   I'm beginning to see why people make lists of senders they don't want to get books from again!

Ruth

Date Posted: 9/6/2008 7:52 PM ET
Member Since: 5/14/2007
Posts: 881
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The guy responded. He was polite but unhappy. He said he did not notice a smell and while he noticed some binding issues he did not think it was so bad. He refunded me my credit and does not want the book back.

I wonder what would happen if I tried to "fumigate" the book in a plastic bag with Lysol overnight? That might kill the mold/mildew and the smell but it might cause some liquid damage. I guess it's worth a try, nothing to lose.

Subject: OK true confessions . . .
Date Posted: 9/7/2008 3:59 PM ET
Member Since: 7/13/2007
Posts: 284
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Tonsky,

Try those lavendar or cedar things you put in closets. Put it in a closed bag with the book. 

Sometimes I do that when I find books in my basement BEFORE I decide whether or not to list them. 

I have a really sensitive nose, so if they still smell of mold after a day or two, it's "donate to the library or Goodwill"time for them!

 

Good luck,

Paula



Last Edited on: 9/7/08 4:04 PM ET - Total times edited: 1
Date Posted: 9/7/2008 4:30 PM ET
Member Since: 5/14/2007
Posts: 881
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That might work for the smell. I will try that if it's still an issue. I did give it a go with Lysol because I wanted to kill the spores before they spread. I need to go take a peek at it as it's been fumigating since last night.

Date Posted: 9/7/2008 4:48 PM ET
Member Since: 6/15/2008
Posts: 340
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I received a book this past week that should have nver been posted.  It came while I was out of town and I had asked my mother to let me know if and when any books arrived so I could get online at my son't house and mark them 'received' so the sender would receive their credit without having for me to gt back in town.

When I got home and saw the condition, I was a little peeved, to say the least.  Both books were VERY worn and one of them had a ripped page.  Had I seen that, I would have marked it RWAP.  Too late now.  Lesson learned.