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Search - Happy Customers Everywhere: How Your Business Can Profit from the Insights of Positive Psychology

Happy Customers Everywhere: How Your Business Can Profit from the Insights of Positive Psychology
Happy Customers Everywhere How Your Business Can Profit from the Insights of Positive Psychology
Author: Bernd Schmitt, Glenn Van Zutphen
The best customer for any business is a happy customer. He returns again and again, brings his friends and relatives, and his loyalty becomes a marketing platform of its own. But growing a loyal base is challenging, and what works brilliantly for one company might backfire on another. Over the last ten years, however, researchers and psychologis...  more »
ISBN-13: 9780230116450
ISBN-10: 0230116450
Publication Date: 4/24/2012
Pages: 256
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Publisher: Palgrave Macmillan
Book Type: Hardcover
Members Wishing: 0
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